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Support | Mercado Plan – How to Access Courses

Mercado Plan   |   How to Access Courses

Mercado Labs | Support
Let start by looking at how you can access Mercado Plan and all of the great pre-built courses that are available for you.
Step 1: Accessing Mercado Plan
To access Plan, log into Mercado and click the PLAN tab at the top of your Mercado dashboard.
Mercado Plan | Help Support guides | How to Access a Course
From the drop-down menu, click COMPLIANCE AND VETTING.
Mercado Plan | Help Support guides | How to Access a Course
Your browser will automatically open a pop-up window which will take you to your Mercado Plan dashboard. Here, you can see all of the courses accessible to you to access.
Mercado Plan | Help Support guides | How to Access a Course
Step 2: Accessing a course
Click on the course that you would like to start.
Mercado Plan | Help Support guides | How to Access a Course
You will be taken to the course welcome page, which will give you a brief overview of the course before you get started. Click START THIS COURSE to start the course.
Mercado Plan | Help Support guides | How to Access a Course
Step 3: Navigating a course
Once you have started the course, you will be led through the course section by section. You can go back to a section at anytime by clicking the BACK button, or to continue to the next section, click the NEXT button.
Mercado Plan | Help Support guides | How to Access a Course
You can track your course progress on the left hand side navigation bad, and see your percentage progress displayed on the top of the left hand navigation.
Mercado Plan | Help Support guides | How to Access a Course
To return back to the courses home page, click COURSES at the top of the main navigation menu.
Mercado Plan | Help Support guides | How to Access a Course
Step 4: Checking the status of your courses
From the home page, you can see which courses you are yet to start, which are in progress and which courses you have completed already. You may also see some courses labelled as "Not available” — this means the course has a limited number of users. To access this course, speak directly to your importer admin user.
Mercado Plan | Help Support guides | How to Access a Course
Step 5: Returning to Mercado Labs
You can return back to your main Mercado Dashboard at any time to access your other Mercado products. Simply click the Mercado logo in the top left of the navigation bar.
Mercado Plan | Help Support guides | How to Access a Course
How to access to learning content and courses

Mercado Plan provides the following types of courses (learning objects):
  1. Assigned access: access to a course is provided by your customer to selected users.
  2. Self-enrollment: self-enrollment may require approval by your customer.
  3. Purchase content: courses may become available which you can access and self enroll following payment.


1. Access provided by customer
  • All courses you have access to are shown on the Home page.
  • As a learner, you can view and open all available courses.
  • Click the Start this course to start.

2. Self-enrollment
If a course allows for self-enrollment, you will not see it on your Home page. To access the content, you must open MY COURSES from the left-menu.

The status of your progress is displayed for all courses in the list:
  • New: the course is available for self-enrollment.
  • In Progress: you has been already enrolled to the course, course is not completed yet.
  • Completed: the course has been completed by you.
  • Not available: the course has a limited number of learners.
You can enrol yourself but will be added to a waitlist.
  • Open a new course and click ENROLL NOW to add a course to your courses.
  • If self-enrollment requires approval then you will be notified that your request is pending approval.
  • As soon as your request is rejected/approved you will be notified by e-mail about the rejection/approval. In case of approval the course becomes available and displayed in the list of My Courses on the Home page. If the course is not available because of a limited number of learners and the course allows waitlist then informational message will be displayed.
  • If you are enrolled from the waitlist you will notified by e-mail. The course will be displayed in the list of MY COURSES on the HOME PAGE.
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