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Mercado Plan | Help & Support

Importers & Suppliers
Admin Users

User Help Topics

Navigating the Home Page
Find your way around the homepage on Mercado Plan.
How to Access Courses
How to access course content on Mercado Plan.
Navigate a Course
How to navigate and complete a Course on Mercado Plan.
How to Take a Quiz
How to take a quiz as part of a Course on Mercado Plan.
How to Upload Documents as Part of a Course
How to upload documents when asked during a course.

Admin Help Topics

Upload Materials
How to upload new content to your Mercado Plan account.
Create a new Course
How to create a new Course for your suppliers.
Create a new Quiz
How to create a new Quiz for your suppliers.
Import a Quiz
How to import a Quiz to your Courses or Compliance Guides.
Import a Survey
How to import a survey to add to a Course or Compliance Guide.
Create a new Survey
How to create a new Survey for your suppliers.
Set up new User Roles
How to set up new User Roles.
Edit User Access & Permissions
How to edit a user's access and permissions on Mercado Plan.
Mercado | Bring Order to your Imports
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From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.