Mercado | Insights - It's the same socks

Insight: It’s the same socks!

Article | What I learned in Supply Chain

It’s the same socks!

August 3rd, 2021
4 minute read

Subscribe for more insights,
straight to your inbox

Every week, Mercado CEO Rob Garrison pens his latest learnings from the supply chain industry as part of an on-going series. Each article aims to share a little insight into what's going on that week, and to help foster discussion amongst industry professionals across levels, geographies, and companies.
Subscribe
You can read his full post here
I just ordered some socks from Bombas. They are not a customer of ours, however I love their business model of donating a pair of socks for every pair that a consumer buys.
Ordering these socks took me about 10 minutes, including the selection process. They will be on my doorstep in six days from ordered, picked, packaged, and shipped — and I never had to talk to a single person. However, if Bombas is like most importers, that same pair of socks took them six months to order, process, and ship!

But it’s the same socks!

Why does it take six months? Because unlike the final mile where I purchased the product online and the network is connected, they purchase the socks in the first mile, which is entirely offline and disconnected.

It’s crazy that the first mile of the supply chain isn't connected or automated. It’s all offline.

That leads to massive amounts of unstructured communication, no automation, no workflow, and no connectivity (internally or externally). This in turn leads to higher cost and lower margins.

The first mile is the largest area of the supply chain that hasn’t been disrupted...and that’s about to change.

About the author(s)
Mercado Labs | Rob Garrison, CEO & Founder
Rob Garrison
CEO, Mercado Labs
LinkedIn

About the Series

Each week, Mercado CEO Rob Garrison pens his latest learnings from the supply chain industry as part of a series run for his LinkedIn followers. Each article aims to share a little insight into what's going on that week and to help foster discussion amongst industry professionals across levels, geographies, and companies.

You can connect with Rob on LinkedIn by following this link.
Mercado | Bring Order to your Imports
                                               
© Mercado Labs Inc.
From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
Mercado | Bring Order to your Imports
                                               
© Mercado Labs Inc.
From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.