Mercado | Meeting the Conscious Consumer with Slow Fashion Startup Public Habit

Case Study – Public Habit – The Rise of Slow Fashion

Customer StoriesSlow fashion for the conscious consumerUshering in a new era of sustainable fashion with Public HabitRedesigning the world of fashionThe global fashion supply chain is broken. Retail planning teams today source and order garments up to a year before they hit the high street, meaning they must predict trends way in advance. The result? Over 60% of products manufactured …

Mercado | Case Study: Toy Story

Case Study – A Toy Story

Case StudyA Toy Story: How a planned promotion went astray causing lost sales, brand reputation, and government interventionA closer look6Months lost throughout process$120,000Cost to resolve the issueA closer look6Months lost throughout process$120,000Cost to resolve the issuePlay to your strengths and focus on what you do best: delivering great experiences for your customersOverviewWith their core business in apparel, one importer decided …

Case Study – Ripped Stitches

Case StudyRipped Stitches: How a shipment of imported patio furniture created problems with damage, time to market during a critical period, and lost productivity.A closer look2Months lost throughout process$10,000Cost to resolve the issueA closer look2Months lost throughout process$10,000Cost to resolve the issueRelax and rest easy with imports that are tracked, managed, and shipped with you at the helmOverviewAn importer ordered …

Case Study – One Team, One Goal

Case StudyOne Team, One Goal: How an international business achieved big savings through collaboration, visibility and process improvementA closer look3Time saved across the project$39,750Savings madeA closer look3Time saved across the project$39,750Savings madeComing together is a beginning. Staying together is progress. Working together is success.OverviewAn ecommerce business had eight people across four different departments, each touching every international order generated by …

Case Study – Hanger Hang Up

Case StudyHanger Hang Up: How a change in the protective sleeving on a seemingly routine shipment of hangers resulted in more than just a loss of thousands of dollarsA closer look6-8Months lost throughout process$438,000Cost to resolve the issueA closer look6-8Months lost throughout process$438,000Cost to resolve the issueFashionable, functional, and fundamental. Deliver great customer service, every time.OverviewHangers are big business for …

Case Study – Crying in the Rain

Case StudyCrying in the Rain: How One Umbrella Importer Was Left Empty Handed After a Shipment Arrived With Unexpected ContentsA closer look3Weeks lost throughout process$3,000Cost to resolve the issueA closer look3Weeks lost throughout process$3,000Cost to resolve the issueAchieving the quality, productivity, and timeliness for importers – whatever the weatherOverviewAn importer ordered a container load of umbrellas using the carton specifications …