Case Study – One Team, One Goal

Case Study
One Team, One Goal: How an international business achieved big savings through collaboration, visibility and process improvement
A closer look
3
Time saved across the project
$39,750
Savings made
A closer look
3
Time saved across the project
$39,750
Savings made
Coming together is a beginning. Staying together is progress. Working together is success.
Overview
An ecommerce business had eight people across four different departments, each touching every international order generated by the business. The CFO personally tracked the terms and payments; the buyers negotiated and placed the orders; the designers worked with the suppliers on product specifications, and the operations team kept track of the order progress.

After implementing Mercado, they were able to reduce expense by nearly $40,000 and free up time from all eight employees to focus back on improving the customer experience.
Image
Talent wins games, but it doesn't win you championships.
Each department had their own spreadsheets, their own contacts and email exchanges, and their own applications to manage their workloads. The lack of unified visibility & collaboration was causing significant bottlenecks and passed balls, leading to increased product lead time and unpredictable results.
  • -  No order management system No end-to-end process
  • -  No collaboration or visibility tools
  • -  Significant time to resolve issues
  • -  Significant manual effort & rework
Mercado, the ultimate addition to your team.
Thanks to Mercado, situations like this are easily avoidable. With clear online management of orders from placement with a supplier right through to shipment & arrival, importers can rest assured that order issues can be identified quickly and rework costs kept significantly lower.

Mercado provides:

  • +  Online management - from order planning to product delivered
  • +  Online collaboration internally and with suppliers
  • +  Milestones managed electronically providing critical updates throughout their supply chain
  • +  All order data in one system, electronically monitored, and easily accessible
  • +  Digital processing of orders and e-tracking of shipments
Image
"It's easy to skip over the importance of having a cohesive team. With so many talented individuals, you can quite easily get by. But while 'getting by' may win games, it doesn't win you championships. That's where Mercado comes in."
Coming together is a beginning. Staying together is progress. Working together is success.
Overview
An ecommerce business had eight people across four different departments, each touching every international order generated by the business. The CFO personally tracked the terms and payments; the buyers negotiated and placed the orders; the designers worked with the suppliers on product specifications, and the operations team kept track of the order progress.

After implementing Mercado, they were able to reduce expense by nearly $40,000 and free up time from all eight employees to focus back on improving the customer experience.
Image
Talent wins games, but it doesn't win you championships.
Each department had their own spreadsheets, their own contacts and email exchanges, and their own applications to manage their workloads. The lack of unified visibility & collaboration was causing significant bottlenecks and passed balls, leading to increased product lead time and unpredictable results.
  • -  No order management system No end-to-end process
  • -  No collaboration or visibility tools
  • -  Significant time to resolve issues
  • -  Significant manual effort & rework
Mercado, the ultimate addition to your team.
Thanks to Mercado, situations like this are easily avoidable. With clear online management of orders from placement with a supplier right through to shipment & arrival, importers can rest assured that order issues can be identified quickly and rework costs kept significantly lower.

Mercado provides:

  • +  Online management - from order planning to product delivered
  • +  Online collaboration internally and with suppliers
  • +  Milestones managed electronically providing critical updates throughout their supply chain
  • +  All order data in one system, electronically monitored, and easily accessible
  • +  Digital processing of orders and e-tracking of shipments
Image
"It's easy to skip over the importance of having a cohesive team. With so many talented individuals, you can quite easily get by. But while 'getting by' may win games, it doesn't win you championships. That's where Mercado comes in."
                       

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From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
Copyright © Mercado Labs
Made with    by studionine.agency
                       

Terms of Service   |   Privacy Policy
From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
Copyright © Mercado Labs
Made with    by studionine.agency
                       

Terms of Service   |   Privacy Policy
From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
Copyright © Mercado Labs
Made with    by studionine.agency
                       

Terms of Service   |   Privacy Policy
From us to you...

Thank you for using Mercado. Our goal is to empower businesses to better navigate the complex world of importing. We know data security is of paramount importance, so we place high standards on ensuring it is safely and respectfully secured. We are committed to following and continuously evolving best practices to support this principle. Your data is yours, and we guard it closely. We do not sell any of your information, and we will always be fully transparent on how we collect and use your data. That's a promise.
Copyright © Mercado Labs
Made with    by studionine.agency